Legal · 03
Final Sale / No Refund Policy
Hearts and digital card packs are delivered digitally and may be used immediately. This policy explains when purchases are final and the narrow circumstances we will review.
All Purchases Are Final
All purchases of Hearts are final except where required by applicable law. Because Hearts and digital card packs are delivered digitally and may be used immediately, we do not offer refunds for:
- Used Hearts
- Opened packs
- Revealed cards
- Randomized outcomes
- Buyer’s remorse
- Accidental pack openings
- Dislike of cards received
- Failure to receive a specific card
Narrow Exceptions
We may review support requests for:
- Duplicate charges
- Unauthorized transactions
- Clear technical failures attributable to the Service
- Legal requirements
Any exception is handled at our discretion unless required by law.
Consumer Rights
This policy does not limit non-waivable consumer rights you may have under applicable law.
Support
For support, contact support@happyheartscards.com. Include your account email, approximate time of the transaction, and any relevant references or screenshots.
Effective May 22, 2026